Frequently Asked Questions

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Can I change my username?

No, you cannot. Only your password and contact information can be updated or changed.

Why do I get the "Account locked" message?

If you type the wrong password for 3 consecutive times, your account will be locked for 1 hour to assure proper security.

How can I change my password?

After you are logged in, click on 'Manage account' link. Type your current password in the "Current Password" field, Type your new password in the "Password" and "Retype Password" fields, and then click on the submit button.

What if I forget my password?

If you forgot your password, you can request to change your password through the "Forgot your password?" link on the Member Login Box. The email will be sent to the email provided on your contact information. The email has a link that goes to the "Manage Account" section, where you can fill out your new password.

How does the "Log Me In Automatically" work?

The "Log me in automatically" is optional, it saves your user name and password on your computer and every time you access the page you will automatically be logged in.

I just signed up the membership and my status shows pending. When will it be active?

All membership contents need to be approved for the contest rules. Once approved, your video listing will be active.

How can I add videos to my listing?

If you have your video on the Internet, such as YouTube, you will see an Embed code to the right side of your video. Highlight and copy the Embed code, then paste into the Video Snippet Code field of the Listing Information page.